Free resource · No cost, no membership
The Law Firm SOP Starter Kit
Nine standard operating procedures for intake, billing, collections, communications and case closing — written as worked examples you can adapt, not blank templates to fill in.
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Nine SOPs and a worksheet
- Lead Management SOP
- Client Billing SOP
- Collections SOP
- Communications Policies & SOP
- Physical Mail SOP
- Case Closing SOP
- Propounding Discovery SOP
- New Personal Injury Case File Setup SOP
- SOP Development Guide + Worksheet
ZIP archive, 6.3 MB. Nine PDFs.
How to actually use it
Start with the Development Guide. It explains how to document a process so someone else can follow it, which matters more than any single SOP in the pack.
Then adapt one workflow — the process causing you the most rework this month. Taking on all nine at once is how these kits end up unopened.
Good lawyers should not fail at business
The Law Firm Innovation Foundation is a 501(c)(3) nonprofit. Practical operations education should not be locked behind expensive coaching programmes, so everything we publish is free — no paywall, no membership, no sales call.